John David Head is a Chicago-based consultant and developer. He currently works full-time with PSC Group LLC, where he has served in positions of increasing authority, and currently as Director of Enterprise Collaboration, since 2000. Throughout his career he has focused on the development and implementation of enterprise collaboration solutions. At PSC he served as the architect and team leader for many of the enTouch Frameworks which are PSC-proprietary, ready-to-use business templates. For this, and other work he has been recognized with IBM Lotus and IBM Beacon awards and is a regularly-featured speaker at Lotusphere and other IBM and Microsoft technology conferences and user groups. John holds a bachelor’s degree in computer science from the University of Illinois, Champaign-Urbana.