Full Biography

John David Head began his career in process development before he even finished college. Like so many technology students he saw limitless possibilities considering the architecture of business IT services and found an easy appreciation and talent for the development of collaborative enterprise solutions after being given an assignment to integrate internal financial documents for his then-employer, Artron. In the early ’90s, that was no small task, enterprises were only then beginning to understand how technology could help improve their processes.

Using Ami Pro and Excel John created a solution that managed documents like purchase orders and invoices, and then reported their activities through a spreadsheet easily accessed by management. While at Artron, he served as the development manager, lead developer, sales person, and managed support services.

In 1998, he began working with Boom Vang Consulting, and was in fact the company’s sixth employee. While at Boom Vang, he continued to focus on application integration by building solutions for companies that wanted to integrate Lotus Notes with other technologies.

At that time, these solutions were equally split between Lotus SmartSuite and Microsoft Office. To this day, John’s expertise remains with the integration of these products with other technologies, as well as supporting integration with OpenOffice.org and Lotus Symphony. However, this position involved more business development and less hands-on programming so, after eighteen months, he shifted gears to focus more on development and began working for Synergistics in Cincinnati, where he supported efforts to build a Correspondence Engine for Prevail 4.8.

After a few years, in 2000, John found a home for his professional talents as a developer and business development consultant at Chicago based PSC Group, LLC. With offices in three metropolitan areas, his position as Director of Enterprise Collaboration allows him to achieve equal-parts, development and sales.

At PSC, John is responsible for developing new customer relationships, cultivating and improving current solutions and maintaining brand awareness within the ranks of strategic partners like Microsoft and IBM. Over the last nine years, John has also been the architect and team leader for many of the enTouch Frameworks which are ready-to use business templates for applications such as Customer Relationship Management (CRM), Workflow, Project Management, and Help Desk. He continues to specialize in the architecture and implementation of document and content management software solutions.

In February 2008, PSC announced its appointment as the Premier Partner of the Integra for Notes line of products for the United States and Canada. John and his colleagues provide sales and support as well as integration services to new and existing Integra customers, and in this role John has become an expert, frequently recommends its use as part of an organization’s integration framework.

He also employs his development, architecture, and rainmaking skills in enterprise-level installations of collaboration solutions based on Lotus Symphony, Microsoft Sharepoint, Mobile applications for the iPhone and Blackberry platforms and enterprise collaboration solutions such as Lotus Connections – an enterprise social networking product launched in 2007. So much the expert, John was asked in 2008 to serve as the technical editor for the “Lotus Symphony for Dummies” book. In 2009 he was also asked to be one of the authors for the IBM Redbook “Self Assessment and Strategy Guide for Migrating from Domino Document Manager” including a 3 week residency in Boston, MA.

John holds a bachelor’s degree in computer science from the University of Illinois, Champaign-Urbana.